Privacy Policy for Mofactor Heating & Air Visitors

Last updated: October 2026

This policy describes how Mofactor Heating & Air ("we", "us") gathers, uses and passes along information when you browse mofactor.living, phone the number shown on this site, or send in a form. It is a general template, not legal advice.

What Information We Gather

Some details come straight from you. If you fill in a form or phone us, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing reasons.

Why We Use Your Information

We use what we collect to:

• Match you with an independent HVAC provider that works in your area
• Send your request details to that provider so they can reach out to you
• Answer your questions and messages
• See how the website and our phone lines are being used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives Your Information

Mofactor Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors move around. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@mofactor.living. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We hold on to information only as long as the purposes above call for, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the latest change.

Get in Touch

Have a question about this policy? Email contact@mofactor.living.